Business intelligence for the HORECA, OCS & Vending markets
Christmas and New Year are one of those times when you can really use the season to take more money, but planning is essential. Here you are 7 Advice tips for helppinghelping your coffee business at Christmas.
Will automation improve the quality and consistency of coffee – such that the role of barista will disappear? And what will be the new role that the coffee shops will play?
New research has discovered that people tend to visit a maximum of 25 different places on a regular basis. Once they have found a place they are comfortable with they tend to stick with that place, whether it’s a gym, bar, restaurant or coffee shop. The research followed the movements of over 40,000 people, using their mobile phone data, and
We have just returned from a client with a bustling coffee shop that has been trading now for a little over two years. They have built up an excellent local reputation and have got through the inevitable hiccups of bedding down their new business. The problem is they are not making enough money. Like many seemingly busy coffee shops and
Recently we looked at the internet presence of around 1500 of London’s coffee shops and cafes. There are some truly stunning examples out there, beautifully designed, fabulous images, easy to navigate that made us want to stop what we were doing, jump in the car and go there! At the other end of the scale, there were some that were
It certainly seems it’s a good time to close one if you are Jamies Italian – 12, or Byron Burgers -20 or Prezzo – 100 or Strada – 11. These brands were at the top of their game until a few years ago, so what happened and what can we learn from their difficulties? The 4 C’s have
A few coffee shops, diners & restaurants go on to be household names around the world, but they all have one thing in common, they all started by opening their first store. First, they get amazing at what they do while becoming profitable, renowned, loved and recommended to others by their guests. Eventually, they become a local institution, famous locally,
An innovative new scheme that gets coffee shops new customers and promotes environmental awareness is launching in London in February 2018. When working with Coffee Shop and Cafes to get more customers one of the most successful strategies is using ‘joint ventures’ or cross promotions. By working with non-competitive businesses whose customers or staff are similar to yours you can soon
All you’ve got to do is change! With apologies to James Taylor, in his timeless favourite, ‘You’ve got a Friend’. Each season moves along with the complete certainty that nature brings. You know yourself that in the summer you will eat and drink differently than in the winter. Over the last few weeks, the big coffee chains have all launched
At the end of September, the very first Coffee Shop Bootcamp was run at the Union Hand-Roasted Coffee Campus in London. In planning the event, the team put a logical agenda that pulled on all their combined experience of working in their coffee/hospitality businesses and working with hundreds of different businesses every year. It took the Bootcampers along a journey from