What is your consumer real points of view? This is a powerful way to increase your market share and your business, by going deeper into consumer minds and behaviours.
CoffeeBI investigates for you the reasons why consumers know, prefer and buy your brand. You will discover what your brand really represents for your customers and which are the key drivers to catch new clients.
Measure how satisfied customers are with your products, services, and capabilities, and how much that satisfaction affects your business.
Engagement, behaviour, and satisfaction have a practical impact on redemption and adoption of your products. We help your business grow by helping you identify the key drivers of your strengths, weaknesses, opportunities and threats.
In terms of opportunities, you will be able to know how satisfied customers are – for example – with Specialty coffee or what their inputs are to make the coffee machines work according to their needs. Is it a matter of taste, behaviour, distribution or price?