Data Intelligence for the coffee industry
Think about how we order meals, find a hotel, suggest a restaurant to friends, even how we take a coffee in some coffee shops, where we can skip the queue with a smartphone app. Our everyday consumer world has been disrupted beyond recognition. Again, look at consumers’ behaviour over the last few years and how they have embraced immediate communication and
Find out 5 steps to increase your customer experience. Learn about the importance of an integrated customer experience value chain and how to drive the results to increase your business.
So, what then? How can we make great decisions in business and in life if we don’t focus on our objectives? Tim Ferriss encourages us to fully envision, and write down, our fears in detail, in a simple but powerful exercise he calls “fear-setting”. This practice can help you thrive in high-stress environments, and take risks in business. Many gurus tell
The data for the sector was released in Milan for the presentation of the twentieth edition of Venditalia, the most important European event for the sector, scheduled at Fieramilanocity from 6 to 9 June. The event, organized every two years by Venditalia Servizi and promoted by CONFIDA, the Italian Automatic Distribution Association, will be attended by 247 exhibitors from 20
The 121st International Coffee Council is taking place in Mexico, from 9th to 13th April 2018. This is the first time that the Council has met in Mexico, a country that is at the forefront of the process of modernization in the coffee sector. According to Mr José Sette, the Executive Director of the International Coffee Organization, “Mexico is an
The Boston Consulting Group (BCG) reveals that in 10 years we will be facing the worst global workforce crisis, due to the lack of skilled people in developed countries. The BCG is a global management consulting firm with over 80 offices around the world, who, in 2013, undertook a global survey of two hundred thousand job seekers in 189 countries
The United States are withdrawing from the International Coffee Agreement 2007, the international commodity agreement between coffee producing and consuming countries, whose objective is to strengthen the global coffee sector and promote its sustainable expansion. As reported by Ico, the withdrawal of the United States will take effect on 3 June 2018 according to the Rules of the Organization. Mr José
It certainly seems it’s a good time to close one if you are Jamies Italian – 12, or Byron Burgers -20 or Prezzo – 100 or Strada – 11. These brands were at the top of their game until a few years ago, so what happened and what can we learn from their difficulties? The 4 C’s have
“It’s complicated!” You looked at the menu, feeling confused. The barista asked, “what can I get you?” And you replied, “what’s a yir-ga-cheffe chemex? The barista used the next 5 mins to explain what chemex, filter coffee, yirgacheffe was and blah blah blah… But deep down in your mind, you were thinking: I just wanted a simple coffee. All of you must have experienced this
Last month, Jennifer Ferreira, a researcher in the Centre for Business in Society at Coventry University and Opinion Leader at CoffeeBI, gave a guest lecture at Leiden University in the Netherlands to talk about the coffee shop industry, recycling and the circular economy. The lecture focused on exploring the implications of the rapid growth of the coffee shop industry for