Author: Melanie Boehme

How to Decide for the Right Social Media Channel for your Coffee Business

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Have you chosen to be present on Facebook, Twitter or Instagram because you thought you have to have an account on all those platforms? Or maybe even because other businesses out there also have accounts and pages there, too? The thing is, it is NOT about the best social network or the one that promises to give you tons of fans & followers. But it’s

5 Ways To Increase Your Reach On Facebook

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Facebook can help you to turn fans into customers. This only works, though, if you manage to involve your fans, when done right. And I’m not only talking about getting Likes, Shares and Comments, but engaging and interacting with your online coffee community. Without the interaction of your fans, the Facebook algorithm will rank you lower and lower, your posts cannot be seen and your goal

How to treat your customers, as they deserve it (Part 5)

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Why some of the cafes and coffee shops are packed with customers every day of the week? Long queues of people patiently waiting for their cup of coffee, cappuccino or Flat White, while other places just can’t seem to get customers coming in even during busy times of the day…? You’re aware of these facts, that: providing quality with your products, consistent branding and messaging,